Frequently Asked Questions

Nisraa is not just another shampoo — it is a pharmacy-grade bond repair system designed to restore hair from within.

Unlike conventional shampoos that only cleanse and condition the outer layer (cuticle), Nisraa uses advanced bond-building technology with low molecular penetration to reach the inner hair structure (cortex). This helps reinforce natural keratin bonds responsible for hair strength, elasticity, and resilience.

The result is not temporary smoothness — but real structural repair and long-term hair recovery.

No. Nisraa is developed as a treatment-based hair care system, not a surface-level cosmetic product.

Most shampoos focus on appearance (shine, softness), but Nisraa focuses on hair biology and structure, helping to repair damage at a deeper level. It is formulated by a doctor, pharmacist, and chemist, ensuring a more evidence-based and functional approach to hair care.

Most shampoos fail because they only work on the surface of the hair, without repairing internal damage. Hair issues like breakage, thinning, and dryness often originate from weakened keratin bonds inside the cortex. Without addressing this, results are temporary.

Nisraa works differently by targeting internal hair structure repair, strengthening hair bonds and supporting scalp health for healthier hair growth.

This is why results are typically more progressive and long-lasting, rather than temporary.

Nisraa is formulated through a collaboration of a doctor, pharmacist, and chemist.

This multidisciplinary approach ensures scientifically selected ingredients and higher quality standards compared to typical cosmetic brands.

Yes. Nisraa is approved by the Ministry of Health Malaysia (KKM), manufactured in halal-certified facilities, and uses halal-certified ingredients.

This ensures compliance with both safety and ethical standards.

Nisraa is designed to support multiple hair and scalp concerns, including hair fall, hair thinning, damaged hair, postpartum hair shedding, dandruff, itchy scalp, dry, frizzy, chemically treated hair, hair damage from heat styling, and hair loss related to stress or hormonal changes.

It is suitable for both men and women.

For new users with sensitive scalp or eczema: Start with the Trial Set to assess suitability.

For optimal results: The Full Treatment Set is recommended as it provides a complete routine for deeper repair.

Hair recovery takes time — using the full system consistently delivers better, faster, and more sustainable results. It is also more cost-effective for long-term use (up to 3 months).

For optimal results, use Nisraa as a complete treatment system:

🧴 Shampoo

Apply on wet hair and scalp. Leave for 2 minutes to allow the active technology to work. Rinse thoroughly. Use every other day.

🧴 Conditioner

Apply after shampoo on damp hair. Leave for 2 minutes to enhance moisture and repair. Rinse thoroughly. Use after every shampoo.

💧 Strengthening Tonic

Apply directly to scalp (dry or slightly damp hair). Massage gently for 5 minutes to stimulate scalp and enhance absorption. No need to rinse. Use once daily, preferably at night.

Consistency is key — visible improvement typically requires at least 2–3 months of continuous use.

Yes. Postpartum hair loss is commonly caused by a sudden drop in estrogen levels after delivery, combined with nutrient depletion during pregnancy and breastfeeding.

Nisraa is formulated to support this recovery phase with key ingredients such as Biotin, Niacinamide, botanical extracts to strengthen hair follicles and improve nutrient supply to the hair root. Nisraa also contains scalp treatment agents which help to support scalp health.

In addition, Nisraa's bond-building technology works at the inner hair structure to repair and rebuild keratin bonds, helping to improve hair strength and resilience during the recovery process.

Yes, Nisraa is suitable for both pregnant and breastfeeding mothers.

The formulation is free from SLS/SLES, parabens, silicones, and harsh chemicals, making it gentle for regular use and suitable for use during pregnancy.

During breastfeeding, the body prioritizes nutrients for milk production, which may leave hair follicles undernourished and more prone to weakening or miniaturization. Nisraa helps support this condition by providing essential nutrients and maintaining a healthy scalp environment needed for stronger hair growth.

Shampoo & Conditioner: Suitable for 3 years old and above.

Strengthening Tonic: Suitable for 12 years old and above.

The formulations are mild and designed to be safe when used appropriately for age.

Yes. Nisraa is pH-balanced and formulated without harsh surfactants or irritants. It is free from SLS / SLES / ALS, Parabens, Silicones, and any harsh chemicals.

This makes it suitable for regular use, even for sensitive scalp conditions.

Bond-building technology is an advanced innovation in hair care designed to repair internal keratin bonds within the hair structure. Instead of coating the hair, it penetrates into the cortex, rebuilds broken bonds and strengthens hair from the inside.

This technology used in Nisraa received the Gold Innovation Award at in-cosmetics 2017 (London), highlighting its scientific credibility.

Nisraa combines advanced technology with functional ingredients, including Bond-building actives (for internal repair), Botanical extracts, Scalp treatment agents (to remove buildup and maintain scalp balance), Hydrolyzed proteins & amino acids (to strengthen hair structure), and Vitamins (Biotin, B3, B5, B6).

All ingredients are carefully selected by the formulation team for performance and safety.

Nisraa is formulated without harsh or damaging ingredients, including SLS / SLES / ALS, Parabens, Silicones, and any harsh chemicals.

This helps reduce scalp irritation and prevents long-term buildup.

Ordering from the official website gives you better value (free gifts & rewards) and loyalty program benefits. It ensures a complete purchase experience, not just a transaction.

Every purchase contributes to your loyalty progress. After 6 completed purchases on each item, you become eligible for 1 complimentary reward. Your progress is tracked using your registered email.

When you are about to make your 6th purchase, simply WhatsApp our admin to receive your voucher code. This voucher allows you to claim your free item, which will be shipped together with your order.

This system is designed to reward consistent users, as hair treatment requires ongoing care and consistency for the best results.

No. Loyalty rewards are only applicable for purchases made through the official Nisraa website.

Yes. You can join the Nisraa Affiliate Program and earn commission on sales and monthly performance bonuses. You will receive a unique referral link to track your earnings.

Nisraa uses link-based tracking.

When a customer clicks your referral link, the sale is attributed to you. Even repeat purchases through your link are credited. This ensures no lost commissions over time.